Shipping Policy – Dyaarelibas
At Dyaarelibas, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.
1. Order Processing Time
- All orders are processed within 4 to 5 business days.
- Orders are not shipped on Sundays or public holidays.
- In case of high demand, processing may take slightly longer.
2. Shipping Time
Estimated delivery time:
- Within Pakistan: 3–5 business days
- International Orders: 7–15 business days
Delivery times may vary depending on location and courier service.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- We may offer free shipping on selected promotions or minimum order value.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email.
- You can track your parcel through the courier service website.
5. Courier Partners
We work with trusted courier companies to ensure safe delivery of your products.
6. Delays & Issues
- Delays may occur due to weather, public holidays, or courier issues.
- Dyaarelibas is not responsible for delays once the parcel has been handed over to the courier.
7. Incorrect Address
- Please ensure your shipping address is correct.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
8. Failed Delivery
- If delivery fails due to unavailability, the courier may attempt re-delivery.
- Additional charges may apply for re-shipping.
9. Damaged or Lost Packages
- If your package is lost or arrives damaged, contact us within 48 hours of delivery.
- We will investigate and assist you accordingly.